Manipal Hospitals an Experience Kid on the Block, Poised for Expansion in Malaysia

More investments, more hospitals in the pipeline

AT THE PRESS CONFERENCE – 25 August 2016

(L to R): Dr. H Sudarshan Ballal, Chairman Manipal Health Enterprises Pte Ltd; Dr Nagendra Swamy, Manipal Group Medical Director; Dr Ajay Bakshi, CEO & MD Manipal Health Enterprises Pte Ltd; Dr Arun Kumar, ManipalGroup Executive Director; Mr Gaurav Rekhi, Director ManipalHospitals Malaysia

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The newly opened RM100 million Manipal Hospitals Klang will be the springboard for Manipal Group of India’s expansion of its healthcare business in Malaysia.

Manipal Health Enterprises Pte Ltd Managing Director and Chief Executive Officer Dr Ajay Bakshi said the good response to this Manipal Group’s maiden investment outside of India has spurred its healthcare arm to consider further investments that may total between RM600 million to RM700 million in the next five years.

“Malaysia presents exciting prospects for growth in the healthcare industry and it therefore will be opportune for us as a global multinational group renowned as an established healthcare provider to make Malaysia our focus for expansion outside of India.

“We are looking at a presence of Manipal Hospitals in major cities and towns like Kuala  Lumpur, Melaka, Johor Bahru and Penang,” said Dr Bakshi, who together with Manipal Health Enterprises Chairman Dr H Sudarshan Ballal visited the new six-storey Manipal Hospitals Klang in Bandar Bukit Tinggi, Klang.

Dr Ballal said that the new investments could be brown field investments involving acquisitions of existing facilities, or green field investments in which it builds its operations from the ground up, or a mix of both.”

Manipal Hospitals Klang could be considered a mix of brown field-green field investment as it involved the acquisition of an existing medical centre which owned a parcel of land and subsequently, the development of a new hospital building on the land.

Manipal Group Malaysia Executive Director Dr Arun Kumar said, “We have got bigger in Klang with this Manipal Hospitals Klang and we are set to get bigger in Malaysia, thus making Manipal Hospitals a brand recognised for patient centricity, clinical excellence and ethical practices.”

Dr Kumar said the response to the new super speciality-care hospital has been very encouraging. It was built with a 222-bed capacity but has been recording almost full occupancy of the 120 beds it has been operating since it opened its doors on July 18.

As the eighth tertiary-care hospital in the Manipal Group, Manipal Hospitals Klang has added medical facilities and comprehensive medical services that range from primary care, 24-hour emergency services to diagnostic, surgical, interventional and rehabilitative services.

Dr Bakshi said 30 specialty services are available in the hospital. Added specialities are cardiology, cardiothoracic surgery, neuro surgery, nephrology, neonatology, plastic surgery, psychiatry, dental, Maxilo facial surgery, maternal fetal medicine, emergency medicine and occupational medicine.

In the upgrading to super speciality, much attention has been paid in equipping the hospital with state-of-the-art amenities like a full-fledged Cath Lab (catheterisation laboratory), CT (computerised tomography) Scan, MRI (magnetic resonance imaging) Scan, Bone DEXA (dual-energy x-ray absorptiometry) Scan, Fluoroscopy and one-stop Health Screening and Wellness Centre.

“We are now the only hospital in Klang with a state-of-art Trauma Center and emergency medicine services headed a full-time specialist in the field of trauma,” added Dr Bakshi

“In addition to this and as a further demonstration of our patient centricity, we have also included facilities like grieving and counselling room which may not seem much but are thoughtful and meaningful features for family members of patients in their hours of need.” he said.

Manipal Hospitals Klang has also enlarged its medical team, increasing the number of specialists by three fold to 41 and doubling its nursing staff to 300.

About Manipal Hospitals

Manipal Hospitals is a unit of Manipal Health Enterprises Pvt Ltd, the healthcare arm of the Manipal Group, a global MNC with multi-country footprint that spans Nepal, Dubai, Caribbean Island and the US.

Manipal Hospitals manages 16 hospitals with a total of over 5,300 beds. Of these, eleven are corporate hospitals with over 2,000 beds and patient traffic of 1 million. It also provides consultancy services for five teaching hospitals with 3,300 beds and patient traffic of 1.2 million.

Of the 16 hospitals, seven are secondary (basic specialist) hospitals, eight are tertiary (super specialist) and one is a quarternary hospital where organ transplant and robot-assisted surgeries are carried out.